DB 69kgs. 142x130x61 cm
DC 26kgs. 70x52x45 cm
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Position your heat shield so the “V” on the bottom is centered over the firepot. This piece will split your rising heat left and right, so proper placement is crucial.
If your grill seems to run hotter than what it displays, or if it has a hot right side, move your heat shield further to the right. If the grill is running cooler, move it to the left. A general rule is half an inch for every 10°C (50°F) of difference you experience. Once the perfect placement is achieved, measure the shields distance to the left wall of the grill for future reference.
We use two finger widths as a general rule for cap height. If you are experiencing any temperature or combustion related issues, raise your cap up all the way to give your grill enough space to release exhaust.
To adjust, loosen nut at base of the screw, then adjust the nut on the top of the chimney cap either up or down. Tighten set screw to secure in place.
After every cook, drop the temp to 65°C(150°F) on the digital readout, then press the down arrow one more time. The LCD screen will read “fan” and run a timed cycle to blow out all the excess ash. Once the fan cycle is complete the grill will display “off” and is ready to be used again.
You will need to periodically clean out the burn pot for the grill to run efficiently. A general rule is to clear any ash from the pot after every bag of pellets you burn.
Hang the grease bucket on the hook underneath the side tray table on the right. If you like, you may line the grease bucket with foil for easy cleaning.
To install the chimney you will need a 10mm wrench or socket. Tighten the chimney securely to the side of the grill. Make sure that the gasket goes between the chimney and the grill itself.
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To view the App Manual Click Here.
Your grill’s password is the grill’s serial number and should be 8 characters, in some cases your serial number is only 6 characters, you will need to add “00” to the front of the serial number in order to connect. If you have a Wifi retrofit board, your serial number/password will be printed on the front of the digital control board below the power button and on a white sticker on the back of the digital control board.
If you have a WIFI enabled Digital Control Board you can update your grill’s Firmware by using our Green Mountain Grills Application. Follow the steps below to properly update your grill’s firmware through your local WIFI system. You will need have your grill within 20 feet of your Home Wifi Connection to ensure a complete download of the new firmware.
Update Guides:
The first thing we’ll need to do is reset your grill and attempt an update. There are two reasons we want to focus on updating:
So what I’d like you to do is confirm the following after performing a reset of the grill and attempt an update:
No, you can only have one phone hooked up at a time. When a new device connects it will kick off the other phone. The grill is active on the last device that connected to it. If you connect with your phone then afterwards your wife connects with her phone, her phone will take over control of the grill.
On the front of the digital control board is a small red led light (above the green buttons and below the Temp Display). When you connect the grill into server mode, this red LED will remain lit as long as the grill is connected to the server. If you notice the LED is no longer lit and you did not remove your grill from server mode, the grill has lost its connection.
If the grill fails to connect to the server or disconnects from the server it will attempt to reconnect up to 3 times, every 90 seconds. If it fails to reconnect after 3 tries, (about 5 minutes) it will revert to WiFi mode or PtoP mode, depending on if it’s able to detect if it’s a client on your WiFi. Similarly if the grill is disconnected from WiFi mode it will attempt to reconnect up to 3 times, and revert to PtoP mode if unsuccessful.
If the grill still does not connect, it may have fallen back to Point to Point mode. If this happens, open the WiFi settings on your phone and check to see if the grill is broadcasting a network. If it is, start the connection process over. If it is not broadcasting the network, you will have to do a board reset.
If auto-revert is disabled, the grill will continue to try to re-establish its last configuration until reset. This can be helpful for less reliable internet connections.
The Green Mountain Grill can now run profiles, you can build a profile on your smartphone and run it on the grill. Even if your phone becomes disconnected the profile will still keep running. The profiles are loaded into the memory of the grill. It the Grill will process the profile from start to finish.
Yes, when a profile is started it is saved to the Grill’s controller and will continue to run to until it is stopped or overridden by manual controls.
If your grill disconnects from the app and you have to reset the board, the quickest way to get back up to temp is to bypass startup mode with a hot start. To do this, start the grill like you normally would and when you see it progessing through startup mode, hold the up button until the grill exits startup mode and displays the internal temperature of the grill.
To adjust notifications from temperature targets and profile steps, head to the Settings screen in the app and select “Repeat Notifications”. Choose between Single or Repeat notifications
The Measured Reading is the baseline temperature readings from the temp probe, the Adjusted Reading is the temperature readings after applying the temperature adjustments.
For the Grill Adjustment, the Left side is for 150°F. If your third party probe is 10°F higher than the grill at 150°F, apply a +10 adjustment to the left button.
For the Grill Adjustment, the Right side is for 500°F. If your third party probe is 20°F lower than the grill at 500°F apply a -20 adjustment to the right button.
For the Food Probe Adjustment, the Left side is for 32°F. If your third party probe is 7°F higher than the food probe at 32°F, apply a +7 adjustment to the left button.
For the Food Probe Adjustment, the Right side is for 212°F. If your third party probe is 13°F lower than the food probe at 212°F apply a -13 adjustment to the right button.
To view the App Manual Click Here.
Your grill’s password is the grill’s serial number and should be 8 characters, in some cases your serial number is only 6 characters, you will need to add “00” to the front of the serial number in order to connect. If you have a Wifi retrofit board, your serial number/password will be printed on the front of the digital control board below the power button and on a white sticker on the back of the digital control board.
If you have a WIFI enabled Digital Control Board you can update your grill’s Firmware by using our Green Mountain Grills Application. Follow the steps below to properly update your grill’s firmware through your local WIFI system. You will need have your grill within 20 feet of your Home Wifi Connection to ensure a complete download of the new firmware.
Update Guides:
For Android devices, these are the steps to connect to your Green Mountain Grill. This is the default Point-to-Point Mode.
The first thing we’ll need to do is reset your grill and attempt an update. There are two reasons we want to focus on updating:
So what I’d like you to do is confirm the following after performing a reset of the grill and attempt an update:
No, you can only have one phone hooked up at a time. When a new device connects it will kick off the other phone. The grill is active on the last device that connected to it. If you connect with your phone then afterwards your wife connects with her phone, her phone will take over control of the grill.
On the front of the digital control board is a small red led light (above the green buttons and below the Temp Display). When you connect the grill into server mode, this red LED will remain lit as long as the grill is connected to the server. If you notice the LED is no longer lit and you did not remove your grill from server mode, the grill has lost its connection.
If the grill fails to connect to the server or disconnects from the server it will attempt to reconnect up to 3 times, every 90 seconds. If it fails to reconnect after 3 tries, (about 5 minutes) it will revert to WiFi mode or PtoP mode, depending on if it’s able to detect if it’s a client on your WiFi. Similarly if the grill is disconnected from WiFi mode it will attempt to reconnect up to 3 times, and revert to PtoP mode if unsuccessful.
If the grill still does not connect, it may have fallen back to Point to Point mode. If this happens, open the WiFi settings on your phone and check to see if the grill is broadcasting a network. If it is, start the connection process over. If it is not broadcasting the network, you will have to do a board reset.
If auto-revert is disabled, the grill will continue to try to re-establish its last configuration until reset. This can be helpful for less reliable internet connections.
The Green Mountain Grill can now run profiles, you can build a profile on your smartphone and run it on the grill. Even if your phone becomes disconnected the profile will still keep running. The profiles are loaded into the memory of the grill. It the Grill will process the profile from start to finish.
Yes, when a profile is started it is saved to the Grill’s controller and will continue to run to until it is stopped or overridden by manual controls.
If your grill disconnects from the app and you have to reset the board, the quickest way to get back up to temp is to bypass startup mode with a hot start. To do this, start the grill like you normally would and when you see it progessing through startup mode, hold the up button until the grill exits startup mode and displays the internal temperature of the grill.
To adjust notifications from temperature targets and profile steps, head to the Settings screen in the app and select “Repeat Notifications”. Choose between Single or Repeat notifications.
The Measured Reading is the baseline temperature readings from the temp probe, the Adjusted Reading is the temperature readings after applying the temperature adjustments.
For the Grill Adjustment, the Left side is for 150°F. If your third party probe is 10°F higher than the grill at 150°F, apply a +10 adjustment to the left button.
For the Grill Adjustment, the Right side is for 500°F. If your third party probe is 20°F lower than the grill at 500°F apply a -20 adjustment to the right button.
For the Food Probe Adjustment, the Left side is for 32°F. If your third party probe is 7°F higher than the food probe at 32°F, apply a +7 adjustment to the left button.
For the Food Probe Adjustment, the Right side is for 212°F. If your third party probe is 13°F lower than the food probe at 212°F apply a -13 adjustment to the right button.
Alternate: 6.2, Latest: 6.5.1, Prototype: 6.7
Accepts special characters and null passwords.
Detects if disconnected from your Home WiFi and attempts to reconnect up to three times, if unsuccessful, reverts to PtoP mode. (Takes about 5 minutes to revert)
Changes to prevent switching to 5GHz networks during broadcast to client mode switch.
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Fan motor overload: Check wires and wire connection to the combustion fan.
Auger motor overload: Check wires and wire connections to the auger motor.
Low voltage: Try different power source.
Igniter overload: Try disconnecting the igniter (red wires) and see if code goes away. If the code remains the control board is the issue, and needs to be replaced.
Failure to ignite: Clean out the burn pot and retry. If that is not successful, find out if pellets are feeding during start up, and if the igniter gets hot.
Electrical short.
If this hasn’t solved your issue you will need to check the wiring for the combustion fan.
If all wiring to the combustion fan looks correct you will need to check the wiring to the hopper fan.
Look up under the hopper and locate the 2 black wires attached to the hopper fan. These wires connect with 2 blue wires using in-line connectors. Ensure that those connections do not appear to be damaged in any way.
If wiring is damaged, please contact us service@greenmountaingrills.com.au.
Thermal sensor.
No food detected.
Make sure meat probe is securely inserted into control board with no kinks in the wire. If this doesn’t resolve the “NFD” code your grill will require a new meat probe.
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If you’d like extend the lifetime of your favourite grill, consider doing a bit of preventative maintenance. Check out this handy video to see what you can do to keep you grilling longer.
Uneven heat can be corrected by making small adjustments to your heat shield placement, sliding the shield towards the hot side in ¼ inch increments, taking note of the temperature changes.
*Once you find the best heat shield placement, we encourage you to measure the distance from the shield to the left wall of the grill, that way you can repeat that positioning after every time the grill is relocated or the burn pot is cleared.
This normally coincides with uneven heat across your grilling surface. If the dome thermometer is hot then you need to move the heat shield to the right, deflecting more heat towards your thermal sensor, balancing out your temps. Slide the heat shield in ¼ inch increments, taking note of the temperature changes.
Possible causes (you may see an FAL message when this occurs):
You can disconnect and reconnect the alarm from the back of the control panel. If the beeping persists, your alarm is broken and can be replaced. You can purchase the low pellet alarm here.
*The low pellet alarm is not necessary for the grills functionality. You can leave the Alarm disconnected and continue cooking.
When your grill goes through its startup process, it is not unusual to see a great deal of smoke especially when the fans start the fire. Once you reach the default temperature of 150 degrees, you are in a smoke setting. Traditional smoke settings will go up to 225 degrees. In this range of temperatures, you will see a steady flow of smoke as the grill is feeding more pellets into the firebox at the loss of temperature. As your grill is maintaining temps, you will not see as much smoke. As you increase the temperature controller above 225 all the way up to 500 degrees, you will see even less smoke as you reach into barbecue temperatures, due to the highly flame.
Note: Generally, you get more smoke at lower temps than at high ones. That being said, pellets burn extremely efficiently because of their shape and density, so they will not produce as much smoke as a stick burner.
If this hasn’t solved your issue you will need to check the fuse.
At times, the wires underneath your hopper assembly will shift and block your auger motor fan. Take a look underneath your grill for a wire obstruction and simply move it away from your auger fan blade. This will end the clicking noise.
If your grill is making a clicking noise and the auger does not run, most likely there is a stripped gear in the gearbox, and the auger motor will have to be replaced.
Turn the grill into cycle “0” (first stage of the normal start-up procedure) and take a look at the little white fan attached to the end of the auger motor. If the fan isn’t running, or runs momentarily before it comes to a stop, you have an auger jam.
If the fan spins but you don’t have pellets feeding into the burn pot, you either have pellets bridged up over the intake for the auger tube or something broken within your auger assembly. You can purchase a replacement here.
If you determined that your auger is jammed, you can try to work the affected pellets through the auger tube to clear out the jam.
Remove all the pellets from the hopper as well as the grease tray and heat shield from the body of the grill.
Turn the grill into cycle “0” (first stage of normal start-up procedure) and simultaneously tap the auger tube with a mallet or small hammer to help alleviate the jam. Repeat this process until the auger is totally clear.
Sometimes if a grill is left out in the weather for a prolonged period of time, any pellets left inside the auger tube may absorb moisture and harden into a concrete-like substance. If this happens, you will likely need to clear out your auger tube.
Before taking apart the hopper assembly, it is a good idea to try a couple of faster methods to clear the tube:
Auger removal
Tools you will need:
A good cleaning can go a long way every once and awhile. We recommend cleaning out the grill after every bags of pellets burnt. A shop vac will do the trick. Always make sure the grill is cool. Remove the grates, grease trays, and heat shield. Vacuum the bottom of the grill and inside the fire box until it is completely clear.
Never just use the ON/OFF switch to turn the grill off. instead, hold the down arrow to lower the temperature to 150 F. Release the button and press it once again to enter “FAN” mode. The grill will automatically power down after the “FAN” mode ends. At that time, you may use the ON/OFF switch to cut power to the grill.
The first thing we’ll need to do is reset your grill and attempt an update.
There are two reasons we want to focus on updating:
So what I’d like you to do is confirm the following after performing a reset of the grill and attempt an update:
For Jim Bowie New Owners Guide Click Here
We use two finger widths as a general rule for cap height. If you are experiencing any temperature or combustion related issues, raise your cap up all the way to give your grill enough space to release exhaust.
To adjust, loosen nut at base of the screw, then adjust the nut on the top of the chimney cap either up or down. Tighten set screw to secure in place.
For Jim Bowie New Owners Guide Click Here
We use two finger widths as a general rule for cap height. If you are experiencing any temperature or combustion related issues, raise your cap up all the way to give your grill enough space to release exhaust.
To adjust, loosen nut at base of the screw, then adjust the nut on the top of the chimney cap either up or down. Tighten set screw to secure in place.
Often times your heat shield will get positioned to far to the left, which deflects to much heat to the right side of your grill. This makes it impossible for you thermal sensor to get proper readings, and will cause your grill to run at a higher temperature than it displays. Simply reposition your heat shield further to the right to correct this issue.
This also might happen on a hot day, similar to how your car can be hotter inside than it is outside. The grill needs to produce enough heat to keep the fire going, and rarely, on hot and windy days, the inside temperature may exceed the set temperature. Opening the lid for a few minutes at a time will normally solve this issue.
Possible causes (you may see an FAL message when this occurs):
You must be within your home WiFi network’s range to start the grill.
The first thing we’ll need to do is reset your grill and attempt an update.
There are two reasons we want to focus on updating:
Confirm the following after performing a reset of the grill and attempt an update:
Federal law prohibits such a requirement. We do, however, recommend that you use ours to maximize the performance of your grill. If you choose to use other pellets, please use only food-grade hardwood grilling pellets. Do not use softwood pellets, some of them contain phenols that will be harmful to your health.
Yes, it will make it much easier to clean.
Total Range: 150-500°F (550°F on the Davy Crockett)
Popular designations:
Smoke: 150-220°F
Barbecue: 225-275°F
Roast: 280-375°F
Grill: 380-475°F
Sear: 480-500°F (550°F on the Davy Crockett)
Never use the ON/OFF switch to turn the grill off. instead, press and hold the down arrow to lower the temperature to 150°F. Release the button and press it again to enter “FAN” mode. The grill will power itself down after the “FAN” mode has ended. At that time, you may use the ON/OFF switch to cut power to the grill.
We recommend clean, dry, inside storage in the original bags or a waterproof storage container.
We do not recommend using our grills in the rain because of their electrical components.
Food cooks by three methods:
Conduction: food heats by contact with a hot surface such as the grate on the grill or a pan.
Convection: hot air molecules bounce around inside the grill cavity and barrage the food.
Radiation: infrared rays, if you use GMG’s open flame technology, heat the food.
The grill’s thermal sensor retrieves data from inside the grill. The computer on the control panel analyzes the data and responds by adjusting the airflow inside the grill and the pellet flow into the firebox. Here’s the crux: the data gathered by the PK100 platinum sensor can be erratic. Think about all of the things that affect this data – the cover being opened and closed, wind, cold food, grease splattering on the drip tray, humidity, altitude, and even how level the grill is (which can affect pellet flow into the firebox – gravity!) So the computer receives all of this data, averages it over time, and provides a reasonably accurate display of the overall temperature inside your grill. This is why an instant air temperature reading from a 3rd party product such as Maverick, does not really provide much useful information. Your food cooks, as we’ve learned, by a combination of all three methods. The instant reading tells you only one piece of information from a tiny portion of the total space inside the grill cavity. it does not tell you the whole picture. A reading from one cubic millimeter of a cavity in which there are about 83 million cubic millimeters is not a microcosm of the cavity temperature.
Do not use your grill with less than 3’ (36”) clearance from any combustible object or surface.
Yes we make thermal blankets for all models.
We recommend about every large bags of pellets. A shop vac will do the trick. Always make sure the grill is cool. Vacuum the bottom of the grill, focusing on getting the fire box clear.
Depending on ambient temperature, the grill can take from 15-45 minutes to cool down after it exits FAN mode.
Ambient temperature plays a role, but it should reach the maximum temperature within 15-30 minutes.
GMG’s limited warranty is 2 years. Click here to read about our warranty.
Click here to go to our dealer locator.
Click here to go to our dealer locator.